I always welcome feedback from my clients. As part of my commitment to continuous improvement, I send voluntary feedback questionnaires once our counselling has come to an end:

 

From the initial consultation to our last session, Rosie was supportive, informative and a real source of comfort. I've worked with counsellors in the past who I've struggled to connect with or have felt judged by, but Rosie always made me feel comfortable and safe. She was excellent at drawing common themes throughout our sessions, helping me to understand and accept myself. Our sessions were driven by my needs, whether that was reflecting on childhood or discussing a tough week.

When I came to Rosie for therapy I was going through a very difficult time, but Rosie was very friendly and understanding which made me feel like I could open up without being judged. Being able to talk about what had been going on in my life and be listened to lifted a huge part of the burden I had been carrying around and helped me to heal. Rosie was always so supportive of me and provided a lot of insight into the feelings I hadn't been able to untangle on my own, helping me to understand and overcome them. From my therapy I learned to be kinder to myself, and I'm grateful to Rosie for teaching me that.

You always remembered things we had spoken about previously and let me know about how I was progressing. I felt supported while I was going through a lot of big changes in life which is exactly what I needed.

(Rosie) was very positive, encouraging and supportive. And each week she remembered all the things we had talked about before, even things I had forgotten.

(Rosie) was patient and very engaging to talk to. It helped I had her to talk things through as I went through a difficult time

The main thing I gained from this experience was a greater ability to understand my feelings and what may be lying underneath the surface

The service has been really good and helpful. I enjoyed learning about myself and the way I am and why I am this way.