I always welcome feedback from my clients. As part of my commitment to continuous improvement, I send voluntary feedback questionnaires once our counselling has come to an end:

 

When I came to Rosie for therapy I was going through a very difficult time, but Rosie was very friendly and understanding which made me feel like I could open up without being judged. Being able to talk about what had been going on in my life and be listened to lifted a huge part of the burden I had been carrying around and helped me to heal. Rosie was always so supportive of me and provided a lot of insight into the feelings I hadn't been able to untangle on my own, helping me to understand and overcome them. From my therapy I learned to be kinder to myself, and I'm grateful to Rosie for teaching me that.

You always remembered things we had spoken about previously and let me know about how I was progressing. I felt supported while I was going through a lot of big changes in life which is exactly what I needed.

(Rosie) was very positive, encouraging and supportive. And each week she remembered all the things we had talked about before, even things I had forgotten.

(Rosie) was patient and very engaging to talk to. It helped I had her to talk things through as I went through a difficult time

The main thing I gained from this experience was a greater ability to understand my feelings and what may be lying underneath the surface

The service has been really good and helpful. I enjoyed learning about myself and the way I am and why I am this way.